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Job Descriptions

Human Relations Director


DEFINITION

Under administrative direction, is responsible to plan, organize, direct, and review the activities and operations of the Human Resources Department including functions such as performance management, recruiting and testing, employee training and development, equal employment opportunity, employee benefits, payroll processing, employee and labor relations; and any other administrative/organizational support function assigned by the City Manager; to provide leadership to the department and City organization; may act as City Manager in his/her absence; represents City Manager with City Staff, community organizations, other agencies, and the public; and performs other job related work as required.

This position is designated as management for Labor Relations purposes and is considered exempt under the Fair Labor Standards Act (FLSA).

SUPERVISION RECEIVED AND EXERCISED

Administrative direction is provided by the City Manager. The job incumbent directly supervises staff responsible for divisions in Human Resources and Payroll.

DISTINGUISHING CHARACTERISTICS

This is a department director classification responsible for the direction of a discrete departmental organizational component and divisions in the areas of Human Resources and Payroll; and duties and responsibilities are performed in accordance with law, ordinance, and City policy.

This position serves as a member of the City executive team with responsibilities for establishing and overseeing programs and policies related to Human Resources and Payroll functions; demonstrates professional competence while working as a team member and exercises independent judgment in a number of confidential and sensitive areas; duties and responsibilities are performed in accordance with municipal codes, ordinances, City policy, federal, and state regulating entities.

ESSENTIAL FUNCTIONS: Duties may include, but are not limited to:

  • Develop, plan, implement, and administer Human Resources goals, objectives, and priorities; as well as policies and procedures necessary to provide Human Resources and Payroll services; approve new or modified programs, systems, policies, and procedures.
  • Perform or supervise comprehensive management analyses in municipal policies, organization, and procedures related to Human Resources and Payroll functions; prepare and present staff reports and other necessary correspondence.
  • Manage activities of the Human Resources Department including labor negotiations, personnel issues, recruitment and selection processes, training and orientation programs, administration of the City’s classification, job evaluation, and performance appraisal systems.
  • Oversee the employee benefits program; recommend and negotiate changes; consult with brokers and actuaries; recommend funding options to the City Manager.
  • May oversee the investigation, processing, and settlement of worker’s compensation claims.
  • Select, train, motivate, and evaluate Human Resources and Payroll personnel; provide or coordinate staff training and development; work with employees to correct deficiencies.
  • Administer employee disciplinary policies and procedures, including providing guidance to staff, administer formal procedures and responses to personnel complaints and grievances for City staff.
  • Coordinate, maintain, and direct the administration of City Human Resources policies, practices, and procedures; advise employees, supervisors, and managers in their interpretation; recommend new or revised policies and procedures to department directors, City Manager's Office, and employee associations.
  • Coordinate with employee associations, their leadership, business representatives, and legal counsel to resolve employee and labor relations issues, including contract interpretation, problem solving, and complaint and grievance resolution.
  • Oversee the equal opportunity and diversity functions of the City, including recruitment outreach, training, state and federal reporting, referral of complaints for investigation, and consultation with supervisors and managers.
  • Oversee recruiting, testing, selection, classification, and compensation activities; review and negotiate changes.
  • Oversee the employee compensation and payroll functions.
  • Monitor and evaluate legislation, regulatory, and other governing body rulemaking changes that may have an impact of City personnel matters.
  • Develop, plan, and implement Department goals and objectives; recommend and administer policies and procedures.
  • Coordinate division activities with those of other service areas and outside agencies and organizations, provide staff assistance to the City Manager, prepare and present reports and other necessary correspondence.
  • Direct, oversee and participate in the development of the Department’s work plan, assigns work activities, projects and programs, monitors work flow, reviews and evaluates work products, methods and procedures.
  • Supervise and participate in the development and administration of the Human Resources Department budget; direct the forecast of additional funds needed for staffing, equipment, materials, supplies, and services; monitor and approve expenditures; implement mid-year adjustments.
  • Conduct research and develops recommendations on City-wide work methods, operation policy and procedures, programs, services and other administrative issues.
  • Oversee administration of personnel rules and any other publications on employee working conditions, compensation, and benefits.
  • Make presentations before various groups, including City Council, Commissions, and professional and public meetings, as needed.
  • Supervise staff including provision of timely performance evaluations; recommend and implement approved discipline; provide staff development; and maintain high standards necessary for efficient, professional operations.
  • Build and maintain respectful and positive working relationships with staff, supervisors, outside agencies and the public using principles of good customer service; provide effective conflict resolution.
  • Model appropriate professional management conduct; maintain appropriate confidentiality of sensitive information; comply with and support City policies and procedures, labor laws, and MOU provisions.
  • Attend assigned meetings and training; interact with outside agencies and commissions; provide leadership for teams, or committees, as needed.
  • Utilize automated equipment to prepare documents and maintain data related to department operations.
  • Perform related duties as assigned.

MINIMUM QUALIFICATIONS:

Knowledge of:

  • Principles and practices of public human resources administration, including methods and techniques used in labor relations, negotiations, recruitment and selection, testing, classification and pay, salary and benefits administration, training, and equal employment opportunity.
  • Principles and practices of Equal Employment Opportunity and Americans with Disabilities Act
  • Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
  • Health, dental, and life insurance coverage.
  • Workers’ compensation law.
  • Advanced principles, practices, and techniques of public program administration.
  • Research methods and sources of information related to a broad range of municipal programs, services, and administration.
  • Pertinent Federal, State, and local laws, codes and regulations.
  • Municipal structure and organization in a Mayor-Council/City Manager form of government.
  • Principles of employee supervision, career development, and training.
  • The concepts of word processing, spreadsheets, micro-computer, and mainframe computer applications.
  • Modern methods of records management.
  • Safe work practices and related regulations.
  • Principles of public speaking, conflict resolution, and excellent customer service.

Ability to:

  • Organize, implement, and supervise departmental goals and City objectives.
  • Interpret and apply Federal, State, and local polices, procedures, laws, and regulations; develop and implement department policies and procedures.
  • Supervise, train, and evaluate assigned personnel.

  • Prepare a variety of complex and comprehensive reports and documents.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of agency goals.
  • Effectively and fairly negotiate appropriate solutions and contracts.
  • Prepare and administer a budget, manage resources within budget and policy parameters.
  • Plan, organize, direct, and supervise the work professional, technical, and office support staff.
  • Make presentations before groups and represent the City in public forums.
  • Read and comprehend complex laws and regulations and initiate policies and procedures for their implementation.
  • Use computer and needed programs effectively.
  • Communicate effectively, orally, electronically, and in writing.
  • Establish and maintain cooperative working relationships with City officials, employees, and the general public.

EXPERIENCE

Five years of increasingly responsible experience administering public sector Human Resources functions, including two years of managerial and supervisory responsibility that would have provided the opportunity to develop the required skills, knowledge and abilities to serve as Human Resources Director.

EDUCATION

Possession of a Bachelor’s degree from an accredited college or university in business, public administration, or a closely related field.

DESIRABLE QUALIFICATIONS

Possession of a Master’s degree in Public Administration or a closely related field.

LICENSE AND/OR CERTIFICATE

Possession of a valid California Driver’s License in the category necessary to perform essential duties of the position may be required at the time of appointment. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis. Maintenance of a valid California Driver’s license and proof of automobile liability insurance thereafter is a condition of continued employment.

PHYSICAL REQUIREMENTS

Maintain required physical abilities including: Vision adequate to operate vehicles and equipment, read instructions and follow directions; hearing adequate to distinguish mechanical noises, converse on telephone and in person; body mobility adequate to drive and perform required duties; use of hands and fingers adequate for driving, writing, typing and computer related functions; ability to lift tools, files and equipment as needed.



      For questions about City employment, please contact:

      Human Relations
      156 S. Broadway, Ste. 235
      Turlock, CA 95380-5454
      (209) 668-5150
      hr@turlock.ca.us
      Monday - Friday, 8AM - 5PM






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