Neighborhood Services Technician
To perform a variety of responsible technical and clerical support duties for the Community Services Division of Turlock Police Services. Responsibilities will include assisting in the enforcement of City zoning, subdivision, fire, nuisance, and related codes and regulations. This position is subject to overtime, evening and weekend assignments, and is assigned to the miscellaneous bargaining unit for labor relations purposes.
SUPERVISION RECEIVED AND EXERCISED
General supervision is provided from the Community Services Division Manager. Receives direct supervision from the Neighborhood Services Supervisor. May assist in the training of seasonal and part-time personnel.
ESSENTIAL FUNCTIONS: - Duties may include, but are not limited to the following:
- Receive telephone calls; determine which calls can be handled personally, which must be referred to the supervisor, to other members of the staff or to other City departments.
- Establish and maintain office files and records and assemble information from these and other sources in response to requests made by the supervisor.
- Assist in the enforcement of weed abatement, nuisance and code enforcement.
- Assist in the investigation and enforcement of abandoned and inoperative vehicles abatement on public and private property.
- Assist with the abatement of unsecured/unsafe buildings and the unlawful dumping and trash on public and private property.
- Receive complaints and work with property owners, neighborhood organizations, and other concerned parties to resolve nuisance issues and avert legal action where possible.
- Prepare necessary paperwork utilizing word processing software, GIS and other available technology or reference material to process form letters, forms and required notices needed to enforce codes and process violations according to the Turlock Municipal Code.
- Research property legal descriptions, owners of record to ensure notices are sent to proper persons.
- Assist with conducting abatement hearings of routine code violations under direction of the supervisor.
- Gather evidence for abatement proceedings.
- Compile information and data for a variety of reports.
- Assist in the coordination of community wide special events including scheduling event volunteers.
- Create and maintain ongoing educational and promotional materials for the community.
- Assist and coordinate with other departments in compliance activities.
- Assist in the training of part-time personnel as needed.
- Perform related duties as assigned.
- General organization and structure of municipal government
- Modern office methods, procedures and equipment
- City codes and regulations relating to departmental activities
- Word processing and spreadsheet applications, record keeping and filing practices
- Interact in a positive manner with the public and co-workers
- Operate a computer and other office machines
- Utilize various computer software programs
- Coordinate and perform many different clerical tasks, determine relative importance of each, set deadlines and complete projects accordingly
- Establish and maintain office files and records. Assemble information from these and other sources in response to requests made by the supervisor
- Read and evaluate basic maps for property locations and property descriptions regarding reported code violations and related enforcement activities
- Receive reports of code violations in person and by phone
- Complete appropriate report forms and related documentation
- Maintain complex files and communicate effectively, both orally and in writing
- Establish and maintain cooperative working relationships with those contacted during the course of work
EXPERIENCE AND EDUCATION
Two years of experience performing clerical work, records maintenance, computer applications, legal/regulatory work, and working with the general public.
Equivalent to the completion of the twelfth grade supplemented by related college coursework.
Prior work experience in a legal, regulatory or law enforcement agency.
LICENSE OR CERTIFICATE
Possession of a valid California driver's license at the time of appointment, to be maintained as a condition of employment.
Maintain the following physical abilities: see well enough to read instructions, read fine print, view computer screen, operate vehicles and equipment; hear well enough to converse on the telephone, on the radio and in person assisting individuals; bodily mobility to lift and maneuver supplies and equipment; use of hands and fingers for use of computer keyboard, copy machine, filing, writing, drive equipment and answering telephones; tolerate extreme fluctuations in temperature while performing essential functions and be able to lift equipment as necessary.